OUR COMMUNITY
Here you will find updates on active alerts relating to CleanCo generating assets and dams.
ACTIVE ALERTS
There are no active alerts.
Community sponsorship
CleanCo is committed to establishing and maintaining positive relationships with the communities within which we operate, with a focus on supporting local businesses and community initiatives and organisations.
If your eligible community is looking for support and partnership opportunities, visit our Community Sponsorship page.
Recreational river use
Find out more about the operations of the Kareeya and Barron Gorge hydro power stations and the impact on river flows.
Our Dams
CleanCo is dedicated to maintaining our dams to the highest standards. Find out about CleanCo’s Dams, safety policy and more.
Feedback
Our mission at CleanCo is to deliver clean, renewable and low-emission energy solutions while meeting all safety and environmental requirements. We welcome feedback from community members to help us continue to improve our operations and meet our goals.
CleanCo has committed to resolving all complaints received from our stakeholders in an effective, respectful, and professional manner. In line with our values CleanCo commits that we will:
- Make it easy for stakeholders to make a complaint;
- Respond quickly, aim to resolve the complaint at first contact and display respect and empathy throughout the process; and
- Address complaints objectively with a view to achieving a fair and reasonable outcome.
Records of your personal details will comply with CleanCo’s Privacy Policy.
To submit feedback, please follow the process below.
Submit your feedback. Try to include as much detail as possible using our form or by contacting complaints@cleancoqld.com.au
A team member is assigned as your primary contact and will contact you to further discuss your feedback.
We investigate the issues raised and keep you informed throughout this process.
We communicate with you the outcome and any action taken in response.
The information on or available through this webpage (Information) is general, may be compiled from a variety of sources and may change without notice. As a result, Information may not be accurate, current or complete and CleanCo Queensland Limited does not represent or warrant its quality, reliability or suitability for any purpose. You are solely responsible for your use of the Information and any risks and consequences that might arise from such use. To the maximum extent permitted by law, you release CleanCo Queensland Limited from liability in connection with any losses, damages, costs or expenses of any kind that may be suffered or incurred in relation to any use of the Information. Please refer to CleanCo’s Queensland Limited’s AEMO forecast reporting for the most up to date information.