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More Than Supply

A Strategic Energy Partner

CleanCo’s customer experience is grounded in partnership, not just service. From day one, we work closely with you, with clear advice, collaborative planning, and a genuine commitment to supporting your energy journey. Whether you’re looking to decarbonise your operations, manage energy risk, or innovate through new energy technology, we ensure you feel supported at every milestone.

At CleanCo, we build strong, ongoing relationships with every customer.

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Here’s how we partner with you to deliver real impact:

Dedicated Account Management

Quarterly 1:1 check-ins with a CleanCo expert who understands your business, offers market insights, and supports plan optimisation.

Performance Transparency

We actively monitor and review your agreement’s performance, so you always know how you’re tracking and where to improve.

Clear, Honest Communication

Get straightforward advice on market conditions, contract performance, and emerging opportunities. It's the level of transparency and timeliness businesses expect – and exactly what we deliver.

A True Strategic Partnership

We co-design energy solutions with you, aligning with your operational needs, emissions goals, and growth plans. Whether you’re evolving, expanding, or innovating, we move with you.

Invitations to Exclusive Industry Experiences

Join invite only events hosted by CleanCo including: innovation showcases, sustainability workshops, and site tours with opportunities to see renewable generation in action and connect with organisations shaping Queensland's energy future.

Access to Insight & Innovation

Tap into market knowledge, regulatory guidance and CleanCo’s future pipeline. From pilot projects to customer co-design initiatives, you’ll always be ahead of what’s next.

We empower our customers to make the transition to safe, reliable, low-emission energy through innovation, collaboration and operational excellence.

More to explore:

Tailored Business Solutions Real Customers, Real Outcomes

“CleanCo has helped power our wholly-owned Queensland Westfield destinations with 100% renewable energy from 2025, and working with their team has been fantastic. They’ve engaged us, shared valuable insights, and challenged us to think differently about our future decarbonisation strategies and broader opportunities. Visiting Wivenhoe Power Station was a great opportunity to see our power come to life, learn from the team, and connect with other clients. That really reflects CleanCo’s approach, they treat their relationships as true partnerships. We’ve loved working with CleanCo, and there’s more to come.”

Katie Moran, General Manager – Sustainability, Scentre Group   

“CleanCo has been a key contributor to our progress towards our target to reduce our operational greenhouse gas emissions by at least 30 per cent by FY2030 from FY2020. One thing they do particularly well is involve the customer in the work they do. The site visit to Wivenhoe was a great example, inviting us to understand the asset and how it supports not only energy stability, but also the broader transition.” 

Michael McLean, Head of Energy, BHP

“Our relationship with CleanCo began as a transactional one during the construction of our $400 million multi-beverage facility at Swanbank, but it’s grown into something much more. As our closest neighbours, they’ve become trusted partners. We’ve leaned on their expertise, particularly around carbon training, LGCs, and decarbonisation, as we set targets to become carbon neutral and, eventually, carbon positive. We’re also exploring future opportunities together, including EVs and their large battery project at Swanbank. The collaboration has been genuine, and it’s felt like being part of the CleanCo family.”  

– Asa Chute, Utilities and Environmental Manager, Suntory Oceania 

Shaping Strategy Through Customer Feedback

At CleanCo, we believe the best energy solutions are shaped with the people who use them. That’s why customer engagement is a core part of our strategy, not a side process.

Through ongoing conversations with customers, brokers, and energy experts, we gather insights that directly inform the way we design our services, improve our experience, and develop new solutions.

This feedback has already helped guide initiatives like exploring EV charging, battery storage, and demand response solutions, and it continues to shape how we deliver value today and into the future. Our Partner Panel supports the delivery of evolving customer energy solutions, helping CleanCo respond to changing needs and emerging technologies. Learn more about becoming a Solutions Partner.

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